COVID-19
Our warehouse team has been working diligently to ensure that your orders continue to ship as usual. However, Due to COVID-19, there may be delays for orders due to shipping companies still recovering from the crisis. We truly thank you for your understanding. We are closely monitoring guidelines from the CDC, WHO, and NHS to ensure that we are following all recommended protocols.
What to do if my parcel hasn't arrived in the timeframe?
If your order hasn't arrived in 5 weeks, please contact us at services@lanjewels.com We will take immediate action to solve this.
Is it safe to receive a package from any area where COVID-19 has been reported?
Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is also low.
What to do if my parcel hasn't arrived in the timeframe?
If your order hasn't arrived in 5 weeks, please contact us at services@lanjewels.com We will take immediate action to solve this.
Is it safe to receive a package from any area where COVID-19 has been reported?
Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is also low.